Privacy Policy

Last updated: 2018/06/28

This notice falls under the General Data Protection Regulation (GDPR) and the Protection of Personal Information (POPI) Act.

Who We Are

Astral Studios (Pty) Ltd (“Astral Studios”) is a digital marketing agency which offers web design and optimization, email marketing, search engine optimization and social media services to small and medium sized businesses.

Astral Studios operates astralstudios.co.za and may operate other websites. It is Astral Studios’ policy to respect your privacy regarding any information we may collect while operating our websites.

How To Contact Us

We can be reached via this contact form on our website.

Website Visitors

Like most website operators, Astral Studios collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Astral Studios’ purpose in collecting non-personally identifying information is to better understand how Astral Studios’ visitors use its website. From time to time, Astral Studios may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Astral Studios also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on astralstudios.co.za blogs/sites. Astral Studios only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Astral Studios’ websites choose to interact with Astral Studios in ways that require Astral Studios to gather personally-identifying information. The amount and type of information that Astral Studios gathers depends on the nature of the interaction. For example, we ask visitors who sign up at astraltudios.co.za to provide a username and email address. Those who engage in transactions with Astral Studios are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Astral Studios collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Astral Studios. Astral Studios does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Personal Data We Collect

Name
Email address
Mobile number
IP Address
Mailing list: opens, clicks, opt-ins
List of information that we store but that is not identifiable:
Logs of emails sent
Support enquiries by email.

Consent to Collect

We collect data from users who have subscribed to our mailing list.
We ask for consent and provide a link to this privacy policy during the subscription process.
The legal basis for us to collect the data is to be able to send news updates, invitations, promotions and newsletters.

Your Data, Your Rights

You can request a copy of your data which we will provide within 30 days.
You can request your data to be anonymized or deleted which we will do within 30 days.
While we will do everything we can to keep our service secure, in the event of a data breach or misuse, we will inform our users of what happened and what we have done to put it right within 30 days.

Aggregated Statistics

Astral Studios may collect statistics about the behaviour of visitors to its websites. Astral Studios may display this information publicly or provide it to others. However, Astral Studios does not disclose personally-identifying information other than as described below.

Services and Third Parties Where Astral Studios Stores Data

Astral Studios relies on third party services to maintain its services.
Astral Studios never shares or resells any of its data.

Amazon S3, US (encrypted backups)
Google Analytics, US

Length of Data Collection

Astral Studios will keep identifiable data for an undetermined amount of time or until the user asks us to anonymize and / or delete their data.

Protection of Certain Personally-Identifying Information

Astral Studios discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Astral Studios’ behalf or to provide services available at Astral Studios’ websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Astral Studios’ websites, you consent to the transfer of such information to them. Astral Studios will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Astral Studios discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Astral Studios believes in good faith that disclosure is reasonably necessary to protect the property or rights of Astral Studios, third parties or the public at large. If you are a registered user of an Astral Studios website and have supplied your email address, Astral Studios may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Astral Studios and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Astral Studios takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Astral Studios uses cookies to help Astral Studios identify and track visitors, their usage of Astral Studios website, and their website access preferences. Astral Studios visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Astral Studios’ websites, with the drawback that certain features of Astral Studios’ websites may not function properly without the aid of cookies.

We use Google Analytics to provide information on the way visitors use our site.

How Google uses data when you use our partners’ sites or apps

Mailing List & Account Statistics and Reporting

Astral Studios records behavioural data, such as opens and clicks, for emails Astral Studios sends itself.

Astral Studios does not collect behavioural data on behalf of its users.

Astral Studios collects data from users’ accounts for security reasons, to monitor deliverability and for internal reporting purposes:

Number of emails sent
Email addresses of recipients
Country of user

Who Has Access to Our Data?

Data at Astral Studios is not shared with or sold to any third party.

Astral Studios staff and contractors have access to users data for the purpose of providing services.

No personal identifiable data is stored on staff or contractor computers on a permanent basis. Contractors are requested to delete this data at the end of their assignment.

Business Transfers

If Astral Studios, or substantially all of its assets, were acquired, or in the unlikely event that Astral Studios goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Astral Studios may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Astral Studios and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, Astral Studios may change its Privacy Policy from time to time, and in Astral Studios’s sole discretion. Astral Studios encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have an astralstudios.co.za account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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